Still Need Help?

Submit a Request

How do I redeem a promo code?

If you're a new subscriber to the Smithsonian Earth streaming service, or a former subscriber restarting a subscription on, and have been offered a promo code, you will have the option to apply that promo code on the 'Payment Information' screen as part of the sign up process.  


For New Subscribers:

  1. Visit and create an account
  2. In Step 2, select the subscription
  3. In Step 3, fill out your payment information, and then under ‘Promo Code,’ enter the promo code
  4. Select ‘Purchase’ to complete your subscription

For Former Subscribers Restarting a Subscription:

  1. Visit and log in with your account credentials
  2. Once you're logged in, click on any video image to go to the video page
  3. On the video page, click the large the subscription button that appears below the video player (see image below):

  4. On the Payment Information page, enter your credit card information
  5. In the 'Promo Code' field, enter the promo code and click 'Verify' 
  6. Click ‘Purchase’ and enjoy!
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request