Still Need Help?

Submit a Request

How do I cancel a subscription started directly through smithsonianearthtv.com?

You may cancel a subscription started directly through smithsonianearthtv.com at any time.  Your cancellation will become effective at the end of your subscription period.  You will not receive a refund; however, your subscription access will continue for the remainder of your current subscription period. 

To cancel your subscription:

  1. Go to smithsonianearthtv.com on your computer or a mobile web browser and sign in
  2. Open the menu in the upper-right corner and click on ‘Account’
  3. On the Account Info page, under Manage Your Subscription, click on ‘Cancel’
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request