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I forgot my password. What do I do?

If you forgot your password:

  1. Go to smithsonianearthtv.com on your computer or mobile device
  2. Click 'Sign In'
  3. Click on 'Forgot password or need to create one?' beneath the Sign In fields and follow the instructions on the page

If you forgot your email please contact customer service through the submission form at the top right corner of the page.

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