When is the deadline to redeem this perk?
July 31, 2018 at 11:59 p.m. PT.
I missed the deadline to redeem this perk. Can I get an extension?
Unfortunately, we cannot provide an extension for this offer.
Why does the site say the free trial is only 30 days?
When you redeem your Local Guides offer code, you will get the extended free trial period offered in your perk email.
Can I use the offer code more than once?
The code can only be used once.
Can I use the offer code on the Smithsonian Earth mobile app or connected TV device?
The code may only be redeemed on the Smithsonian Earth website. However, after you redeem the code, you can access your account and all of our content on a variety of devices. Please click here to learn more about all of our supported devices.
I’m having trouble redeeming the offer. Who can help?
Please contact our support team here.